Return Policies & Refund

Exchange & Refund Policy

At *Glamour BH*, customer satisfaction is important to us. Please review our Exchange & Refund Policy before placing your order.

## Exchange Policy

We accept exchanges under the following conditions:

Exchange Eligibility

* Exchange requests must be submitted within *48 hours* of receiving your order.
* Items must be *unused, unworn, unwashed, in their **original packaging*, with all tags, accessories, and protective materials intact.
* Products must be in *resalable condition*.
* Glamour BH reserves the right to refuse any exchange request that does not meet these conditions.

Non-Exchangeable Items

For hygiene and safety reasons, the following items cannot be exchanged unless they arrive damaged or incorrect:

* Sale or clearance items.
* Gift cards.
* Personalized or customized products.
* Any item showing signs of use, damage, perfume, makeup stains, or missing packaging.

Exchange Shipping Costs

* Customers are responsible for all shipping costs associated with exchanges.
* If the item received is defective, damaged, or incorrect due to our error, Glamour BH will cover the replacement shipping costs.

How to Request an Exchange

To request an exchange:

1. Contact us via *WhatsApp: 00000000000* within *48 hours* of delivery.
2. Provide your *order number*.
3. If the item is defective or incorrect, include clear photos showing the issue.
4. Our Customer Support team will review your request and provide the next steps.

Please do not return any item without receiving exchange instructions from our team.

Refund Policy

*All sales are final.*

Glamour BH *does not offer refunds* for any products once an order has been placed.

Refunds will only be considered if required by applicable consumer protection laws or in exceptional circumstances determined solely by Glamour BH.

If a refund is approved, it will be processed using the original payment method within the applicable processing period.

By placing an order with Glamour BH, you acknowledge that you have read, understood, and agreed to this Exchange & Refund Policy.